Ok, so starting with shipping, and this is probably on Amazon, not the manufacturer/original shipper/whatever. This was listed for next day delivery. I ordered this on Sunday June 2, 2024 along with an extra battery (also listed next day) and something else for Thursday (4 days out). As soon as the I got the notification (a few hours later) that this shipped, I saw that it was now scheduled to arrive on Thursday along with the other unrelated item and the battery was still scheduled for next day. The next day the battery arrived on scheduled. On Wednesday I got a notification that this was out for delivery with the other item. The other item arrives, this never does. At 9:45pm it says "still arriving by 1pm, tracking shows it went back to the hub at 8:48pm. I was assured it would arrived on a scheduled delivery the next day (Thursday) between 6 & 8am. It arrived at 12pm.
Assembly: fairly easy, though the instructions are not as detailed as you would want them to be. However, it didn't take long. Popped in the battery and started it up, seemed to run smoothly, at a nice high speed and fairly quiet. Took out the mulching attachment and attached the bag (you cannot use both at the same time) and put it in the garage. I charged both batteries to ensure that when I used it they would cut my now way overgrown grass. (Old mower broke down a few weeks ago.)
Operation: Took it out this morning around 9:45am, and for context,it lightly rained two days ago and there was still the morning dew so the grass was damp. And you can see in the pictures how high the grass was. Anyway, I set it on the highest cut setting and started it up, and started cutting. This thing ate right through the tall grass with ease. It shot all the clippings into the bag without any problem and really packed them in there (see picture). Also noticed that it knows when it needs more or less power. When hitting the high grass, the RPMs kicked up and when it was off the high grass it bogged down. Very nice feature. Now I'm not sure which of the two batteries I used at first, but it lasted AT LEAST the 35min that it claims it will run. I was at it for nearly an hour with having to keep stopping to empty the bag and restarting. I posted pictures of how much I got done on one battery charge. HOWEVER, the second battery only lasted about 15min, but I believe that part of the grass, being that it was in the back where the sun wasn't hitting it, was wetter and I also didn't have a lot of area that wasn't dense so it was running at the higher RPMs for the majority of the time. So now I only have a little bit left to do as I write this waiting for the first battery to recharge, which supposedly only takes about an hour. I have no concern that when mowing my approximately 1,000sqft of lawn under normal weekly mowing that I can get it done with one battery charge, if not definitely well before the second one is even close to being used up. I will try the mulching attachment next time and update this review.